What is KYC?

KYC stands for "Know Your Customer" or "Know Your Client." It is a process used by financial institutions and other regulated companies to verify the identity, suitability, and risks involved with maintaining a business relationship. The primary goal of KYC is to prevent fraud, money laundering, and other illegal activities.

How to Complete KYC Verification

1. Log in to your IMBX account and hover over the Profile icon. Click "Identity Verification".
   
   
   
   
   
2. When you access the Identity Verification page, please click the "Get Verified" button.
   
   
   
   
3. Click the "Get Verified" button to begin the verification process.
   
   
   
   
   
4. Please select the Issuing country and Verification type.
   
   
   
   
   
5. Please upload a photo according to the instructions for the Verification type.
   
   
   
   
   
6. Follow the on-screen instructions to submit the necessary documents for verification.

Common Reasons for KYC Failure

Incomplete or Incorrect Documentation

• Submitting expired, illegible, or partially visible documents.
• Missing required documents or providing incomplete information.

Mismatched Information

• Discrepancies between the provided details and those on the submitted documents.
• Inconsistent personal information across different documents.

Poor Document Quality

• Blurry, low-resolution, or cropped images.
• Documents with information that is not clearly legible or fully visible.

Technical Errors

• Issues with the online submission portal or difficulties in uploading documents.
• Incompatibility issues with different browsers or devices.

By ensuring that documents are complete, accurate, and of good quality, and by following the technical guidelines provided by the platform, users can increase their chances of passing the KYC verification process successfully.